Privacy Policy

Enhanced Life Automatives
Last updated: November 2025

At Enhanced Life Automatives, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

1. Who We Are

Enhanced Life Automatives is a vehicle mechanical service provider based in the United Kingdom, offering maintenance, repair and diagnostics for a wide range of vehicles.

Contact Details:
Email: info@enhancedlifeautomatives.co.uk
Website: www.enhancedlifeautomatives.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

Contact information: name, email address, phone number, and vehicle registration (when you submit an enquiry or booking form).
Service details: information about your vehicle, requested services, and booking preferences.
Technical data: IP address, browser type, device information, and pages visited on our website (collected automatically via cookies and analytics tools).
Communications: copies of any messages or correspondence you send to us.

3. How We Use Your Information

We only use your personal data when it is lawful to do so, including:

To respond to your enquiries or service requests.
To confirm, manage, and complete your vehicle booking or service.
To improve our website and customer experience.
To send updates, offers or follow-up reminders (only if you’ve opted in).
To comply with legal or regulatory obligations.

We do not sell, rent or trade your personal information to third parties.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to provide vehicle servicing or repairs you have requested.
Legitimate interest – to maintain business operations and improve our services.
Consent – where you have opted to receive marketing communications.
Legal obligation – to comply with HMRC, insurance, or other regulatory requirements.

5. How We Store and Protect Your Data

Your personal data is stored securely using encrypted systems and password-protected devices.
We take reasonable measures to prevent loss, misuse, or unauthorised access.
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law (typically up to 7 years for business records).

6. Sharing Your Information

We may share limited information with trusted third parties who help us run our business, such as:

Website hosting or booking system providers.
IT and communication service providers.
Accountants or legal professionals (for compliance purposes).

These third parties are required to keep your information secure and only use it for the agreed purpose.

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics or Wix Analytics) to collect anonymised usage data.
Cookies help us understand how visitors use our site and improve user experience.
You can control or delete cookies at any time through your browser settings.

8. Your Data Rights

Under UK data protection law, you have the right to:

Request access to your personal data.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Object to or restrict processing in certain circumstances.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@enhancedlifeautomatives.co.uk.

9. Links to Other Websites

Our website may contain links to third-party sites (e.g., social media, payment processors).
We are not responsible for the privacy practices of other websites.
We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Enhanced Life Automatives
Email: admin@enhancedlifeautomatives.co.uk
Website: www.enhancedlifeautomatives.co.uk